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Terms & Conditions

Understanding the rules and guidelines for using our services.

Introduction

Welcome to our Website. By accessing or using our website and services, you agree to follow these Terms & Conditions.

Please read them carefully.

  • If you do not agree with any part of these terms, please stop using our website and services.
  • These Terms & Conditions govern your use of our website, online platform, and all services provided by us.
  • Words like “we”, “our”, “us” refer to the visa consultancy company.
  • Words like “you” and “your” refer to the user, visitor, or customer.

General Services

  • Visa guidance and consultancy
  • Assistance with documentation requirements
  • Online support & enquiry handling
  • Email updates and alerts

Featured Services

  • Appointment for consultation
  • Passport Collection & Submission
  • Visa form filling
  • Document pre-check
  • Meet & Greet
  • Mock interview preparation

Travel & Visa Support Services

  • Appointment scheduling & rescheduling
  • Protector Services
  • Travel & Health Insurance

Document & Identity Services

  • Legalization & notarization
  • Translation
  • CNIC / NICOP / SNIC / ARC / FRC
  • Passport renewal

Tours & Ticketing Services

  • Travel and tour assistance
  • Ticketing
  • Hotel booking

These services are provided to assist you. We do not represent any embassy, or government authority. All final decisions regarding visas are made solely by the relevant authorities.

Account Registration

To use certain features, such as profile management, service booking, or online tracking, you may be required to create an account.

By registering, you agree to

  • Provide accurate and complete information
  • Keep your login details confidential
  • Not misuse or share your account
  • Notify us of any unauthorized access

We reserve the right to suspend or terminate accounts that violate our policies.

User Responsibilities

You agree not to

  • Provide false or misleading information
  • Upload harmful or illegal content
  • Attempt to hack, damage, or bypass our systems
  • Impersonate another person
  • Misuse our services or website
  • Violate any local or international laws

You are responsible for all information you submit and actions performed using your account.

Payments & Fees

Some services on our website require payment.

By purchasing a service, you confirm that

  • The information you provided is correct
  • You agree to pay all applicable fees
  • You understand that fees are charged for consultancy and service handling, not visa approval

Payments are processed securely through our website or approved third-party payment providers. We do not collect embassy visa fees unless clearly specified.

Service Delivery

After you submit a request or make a payment

  • You will receive confirmation via email or your online profile
  • You may be asked to provide additional documents or details
  • Processing time varies depending on the service

We are not responsible for delays or issues caused by

  • Embassy
  • Government departments
  • Courier services
  • Technical issues
  • Public holidays or external circumstances

Our services include preparation, consultation, and guidance. We cannot and do not guarantee visa approval. The final decision is made solely by the embassy.

All website content—including text, design, graphics, icons, images, and software—is owned by us or licensed for our use. You may not copy, reproduce, modify, distribute, or publish any content without written permission.

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices. You access third-party sites at your own risk.

Data Collection & Privacy

By using our website, you agree to our Privacy Policy. We may collect personal information such as your name, email, contact number, documents, and service details to process your request.

We do not sell your data and we only use it for

  • Providing services
  • Account management
  • Customer support
  • Payment processing
  • Email updates (with your consent)

Read our full Privacy Policy for more details.

Limitation of Liability

We are not liable for

  • Visa rejection or refusal
  • Delays caused by embassies or government departments
  • Technical errors beyond our control
  • Incorrect information provided by the user
  • Damages arising from the use or inability to use our website

Our role is advisory and supportive only.

We may suspend or terminate access to our website if You violate these Terms Fraudulent or harmful activity is detected You misuse our services or content We reserve the right to refuse service for legitimate reasons.

We may update these Terms & Conditions from time to time. Changes will be posted on this page, and continued use of our website means you agree to the updated terms. Please note that all service fees are non-refundable. Once a service request is submitted and payment is processed, no refunds or returns will be provided.