Last Updated: 22/11/2025

Travel de Mentor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.traveldementor.com or use our services. Please read this policy carefully. By accessing our services, you agree to the collection and use of information in accordance with this policy.

When you engage with our services, we may collect:

• Full name, Date of Birth , and gender
• Contact details (email, phone number, address)
• Passport and visa-related documents
• Employment and educational history (if required for visa related service processing)
• Financial information for payment processing
• Government-issued identification numbers

We collect some technical and usage data automatically when you use our website

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and tracking data

We use your personal information for the following purposes

• To provide and manage our visa consultancy services
• To respond to your enquiries
• To process service orders and payments
• To send you updates, newsletters, and important notifications
• To manage your account and profile
• To improve our website and services
• To enhance user experience through analytics
• To maintain website security

We may share your information in the following situations:

• With Service Providers

  We may employ third-party service providers to facilitate our services, including:

  1. Legal representatives
  2. Payment processors
  3. Cloud storage and IT service providers
  4. Marketing and analytics providers
• For Legal Compliance

  We may disclose your information if required by law or to respond to valid requests by authorities, including law enforcement agencies.

• Business Transfers

  In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

We implement robust measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability testing
• Access controls and authentication procedures
• Employee training on data protection
• Secure disposal of physical and digital documents

We retain your data only for as long as necessary to provide our services and meet legal requirements.

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing of your data
• Portability: Transfer data to another organization
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw previously given consent

We use cookies to:

• Keep you logged in
• Save your preferences
• Understand website usage
• Improve our services
• Provide a better and personalized experience

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we become aware of any data collected from a child without parental consent, we will take immediate steps to remove it.

We may update this Privacy Policy periodically. Updates will be posted on this page with the "Last Updated" date. Please review this policy regularly for changes.